Wellness in Therapy
Family Reunification Coaching
Calm, practical ways to respond when your child is caught between two homes, and to protect your relationship with them through separation, estrangement or reunification.
When Your Child Repeats Something
Pause Before You Respond
First 10 secondsWhen your child says “Mom said…” or “Dad told me…”, your reaction teaches them whether it’s safe to bring things up with you.
Try it
- Take one slow breath before you answer.
- Keep your face and voice soft. Your child is watching for your reaction more than your words.
- Remember: your child is the messenger, not the problem.
Things You Can Say
Example responsesShort, calm answers keep the door open without putting your child in the middle.
See examples
“Thanks for telling me. How did you feel when you heard that?”
“That sounds confusing. You can always ask me questions.”
“Grown-ups sometimes see things differently. That’s for us to work out, not you.”
“I love you, and it’s okay for you to love both of us.”
“I see it a bit differently, but you don’t have to pick a side.”
What to Avoid Saying
Even when it hurtsDefending yourself in detail or correcting the other parent can leave your child feeling torn.
Learn more
- Arguing the facts with your child (“That’s a lie, what really happened was…”).
- Asking them to pass a message back.
- Asking what else the other parent said.
- Showing anger at your child for repeating it.
If something needs to be addressed, take it up adult-to-adult, through a co-parenting app, mediator or lawyer.
If It’s About Safety
Take it seriouslyIf your child shares something that suggests they may be unsafe or harmed, listen calmly and don’t press for details.
What to do
- Thank them for telling you and let them know they did the right thing.
- Don’t promise to keep it secret.
- Contact your local children’s aid society or police. In an emergency, call 9-1-1.
Staying Out of the Middle
No Messengers
Adult-to-adultChildren shouldn’t carry schedules, money questions or complaints between homes.
Try it
- Use text, email or a co-parenting app for logistics.
- Keep messages brief, factual and friendly.
- If you can’t talk respectfully yet, use a mediator or a written plan.
Skip the Debrief
After visitsQuestions about the other home can feel like a test of loyalty.
Try instead
“I missed you! Want a snack?”
“What was the best part of your weekend?”
Then let them share at their own pace.
Speak Respectfully About the Other Parent
They’re listeningChildren often hear criticism of a parent as criticism of part of themselves.
Try it
- Keep adult conflict out of earshot, including phone calls.
- Find one neutral or kind thing to say about the other parent when it fits.
- Ask family and friends to do the same around your child.
Calmer Handoffs
ExchangesTransitions are often the hardest part of the week for kids.
Try it
- Keep goodbyes warm and short.
- Save disagreements for another time and place.
- Pack familiar items that can travel between homes.
BIFF Replies
For tense messagesA simple way to answer a hostile text or email from the other parent, developed by Bill Eddy of the High Conflict Institute.
Try it
- Brief: a few sentences. Respond to one point, not every accusation.
- Informative: stick to facts like dates, times and logistics.
- Friendly: a calm opening or closing, like “Thanks for letting me know.”
- Firm: close the topic with a clear answer or two simple choices.
“Thanks for the update. I’ll pick Maya up from school at 5:30 on Friday. If that doesn’t work, let me know by Thursday.”
Before you hit send, ask: would I be comfortable if a mediator, a judge or my child read this?
Why Badmouthing Hurts
Through your child’s eyesChildren are part of both parents, so criticism of one parent can feel like criticism of them.
Learn more
- They may feel they have to pick a side, or hide their love for the other parent.
- It can bring on guilt, worry and confusion about who to trust.
- They may stop telling you things so they don’t upset you.
- Over time, it often strains the child’s relationship with the parent doing the badmouthing, too.
This includes sighs, eye-rolls and what they overhear on phone calls. If you need to vent, talk with a trusted adult or your therapist, out of your child’s earshot.
If You Slipped
Repair mattersEvery parent says something they regret. A short, honest repair shows your child it’s safe to love both of you.
See an example
“Earlier I said something unkind about your dad. That wasn’t fair to you. You’re allowed to love him, and I’m glad you do.”
Keep it short, don’t ask your child to comfort you, and then let it go.
Estrangement & Alienation
Estrangement
Understanding itEstrangement is when a child pulls away from a parent. Reasons can include conflict, past hurts, a parent’s behaviour, or the stress of separation itself.
A child’s feelings are real, even when they are hard for a parent to hear.
Alienating Behaviours
Understanding it“Alienation” is used when a child’s rejection of a parent seems to be shaped by the other parent’s words or actions, such as ongoing negative comments, blocking contact or asking a child to keep secrets.
These behaviours can happen in any family going through separation, often without anyone fully intending it.
Why It’s Rarely Simple
Many factorsMost families don’t fit neatly into one label. A child’s distance usually comes from several things at once: loyalty conflicts, age, temperament, and how each parent responds.
Only a qualified professional who has assessed the family can speak to what is happening in a specific situation.
Read our articleWhat You Can Do
Keep Showing Up
ConsistencySteady, low-pressure contact tells your child you’re still there, even when they pull away.
Try it
- Send short, warm messages that don’t need a reply.
- Remember birthdays and important days.
- Avoid guilt (“Why don’t you ever call me?”).
Validate Their Feelings
ConnectionYou don’t have to agree with your child’s view to show you understand how they feel.
See examples
“It makes sense that you’re upset.”
“I want to understand how this has been for you.”
Repair After Hard Moments
RepairEvery parent gets it wrong sometimes. Coming back to it matters more than getting it perfect.
Try it
“I didn’t handle that well earlier. I’m sorry. Can we try again?”
Keep it short and don’t ask your child to reassure you.
Look After Yourself
Your wellbeingRejection from a child is painful. Having your own support helps you stay calm and patient.
Try it
- Lean on friends, family or a support group.
- Talk to a therapist about the grief and stress.
- Try a grounding exercise from our Mindfulness Resources.
Getting Support
Parent Coaching
1-on-1Practise what to say, plan for hard conversations and build a calmer co-parenting routine, in person in Burlington or online across Ontario.
Book a free consultationFamily Reunification Therapy
Rebuilding connectionA gradual, structured process to help a parent and child reconnect when the relationship has broken down.
Learn moreFamily Therapy
Blended & separated familiesSupport for co-parenting, step-families and the changes that come with separation.
Learn moreFor Kids & Teens
Free, 24/7Kids Help Phone offers free, confidential support for young people.
Call 1-800-668-6868 or text CONNECT to 686868.
Every family is different. Take what’s helpful and leave the rest.
In crisis? Call 9-1-1, or call or text 9-8-8 (24/7). Youth: Kids Help Phone 1-800-668-6868 or text CONNECT to 686868.
For general education only. Not a substitute for professional care or legal advice, and not an assessment of any family.